“All children, regardless of their income, ethnicity, or geography have the right to be protected and be given the opportunity to reach their full potential, which is why our global HSNi Cares partner is the U.S. Fund for UNICEF.”
― Mindy Grossman
“I believe in accessibility. I believe in honesty and a culture that supports that. And you can’t have that if you’re not open to receiving feedback.”
― Mindy Grossman
“If you throw the pebble in the pond and the rings start circulating that much wider, you’ve done things and created things for people that they didn’t think they’d ever be able to do. That excites me.”
― Mindy Grossman
“The model of getting the consumer to come to you is old, and the new model is how can you get to the consumer on their terms, in ways they want to engage in. How people are choosing to interface with content is very different. You’ve got to marry different platforms.”
― Mindy Grossman
“I’ve learned not to let people judge me in how I want to live my life. Every single woman is an individual, and there’s no one path. You just have to take the path that you think is right for you.”
― Mindy Grossman
“Our ability to create that one-on-one engagement with a customer is a point of differentiation and a strategic advantage for us.”
― Mindy Grossman
“I’ve not been afraid to take risks, be resolute and passionate about purpose, and inspire people to do things that maybe they thought weren’t possible.”
― Mindy Grossman
“I never bet against anyone. If people do something that has a true purpose, and they do it with boldness, I root for them.”
― Mindy Grossman
“Value can mean a price. Value can mean exclusivity. Value can mean, ‘I can’t get it anywhere else, and this is really something I want.’”
― Mindy Grossman
“When people want to lose weight, they get to a point where they are desperate and looking for the new thing that is going to work miracles. But at the end of the day, there is no such thing.”
― Mindy Grossman
“The days of trying to get a consumer to come to you are over. You really have to be in the consumer’s world, wherever, whenever and however.”
― Mindy Grossman
“Command-and-control isn’t the kind of corporate culture people want to be in anymore.”
― Mindy Grossman
“Fear is not a motivating factor. You might be able to get a little bit more out of someone in the short term, but you will completely erode your business and your culture in the long term. You’re going to lose all your good people. You’re not going to have people tell you the truth, and it becomes the tradition.”
― Mindy Grossman
“You have to understand who your customer is and her motivations and marry it to what’s happening in the outside world.”
― Mindy Grossman
“I’ve always had a philosophy that position doesn’t define power. Impact defines power. What impact are you making on people? What impact are you making on business?”
― Mindy Grossman
“I find out as much from the guy in backstage TV as I do from my C.F.O. Anybody can e-mail me. I do town halls with employees at least once every eight weeks. I’m out there, and it makes a huge difference.”
― Mindy Grossman
“Four out of five HSN corporate officers are women. I’m a believer that a diversity of mindset enables us to have an engaged conversation.”
― Mindy Grossman
“There’s a pure and simple business case for diversity: Companies that are more diverse are more successful.”
― Mindy Grossman
“Throughout my career, no matter what I’ve done or what decision I’ve made, I’ve made it with my family first. My priority was taking care of my family while I was taking care of business.”
― Mindy Grossman
“I’ve always been a risk taker; I’ve never believed in following the expected path.”
― Mindy Grossman
“I spend all day thinking of shopping. I love the thrill of finding that wonderful, perfect thing, the feeling of your heart racing because it’s so right.”
― Mindy Grossman
“I’m a love-it-or-hate-it person. I don’t waffle.”
― Mindy Grossman
“I love hidden things. When you buy something with quality, you like the inside to be as beautiful as the outside. Nobody’s going to see it, but you know it’s there.”
― Mindy Grossman
“Content is power in today’s world, and if you can own that content, create it and make interaction more of an experience than a transaction, you create a different kind of loyalty.”
― Mindy Grossman
“What creates success on HSN is great product, a great story and a great storyteller.”
― Mindy Grossman
“I’ve honed in on three questions that I ask myself when I’m evaluating where to spend my time. Is this something that I’m passionate about, is it purposeful, and will I have impact? And if I can’t answer ‘yes’ to all three questions, then I have to sit back and ask, ‘Is it really that important?’”
― Mindy Grossman
“If you intend to do the right thing for yourself, your family, and for your business, it becomes more like a balancing act. It’s juggling – and accepting the fact that it won’t always be perfect will help you better manage the inevitable ebbs and flows.”
― Mindy Grossman
“As women, we can over-think things so much that we silence our intuition and only focus on the reasons something won’t work.”
― Mindy Grossman
“I have this whole theory that whether it’s in your personal life or in your business life, you have to establish a culture of generosity wherever you are.”
― Mindy Grossman
“I’ve worked for some amazing leaders, and I’ve worked for the opposite, and that gave me the perspective of what I knew I never wanted to be, and the perspective of what had lasting, sustainable impact.”
― Mindy Grossman
“I think that the CEO is responsible for setting the vision, for articulating the mission, and for building a team of powerful evangelists that share that mission and that passion, because no one person can do anything by themselves.”
― Mindy Grossman
“The only thing I liked on HSN was Wolfgang Puck selling cookware. He was funny and engaging. He gave you recipes. Even if you didn’t want to buy anything, you could watch Wolfgang for an hour.”
― Mindy Grossman
“Too many people who come in as CEO of a poorly performing company assume that none of the incumbent executives are worth retaining. That’s not always the case. Sometimes the talent is there, but it’s not being led well.”
― Mindy Grossman
“Companies lose some of their best employees when people are beaten down; then they overpromote junior people because they can’t persuade outsiders to sign on.”
― Mindy Grossman
“I started at HSN in May of 2006, and by October, we had rolled out a new brand image, a new tagline, a new vision statement, a new customer manifesto, and new advertising.”
― Mindy Grossman
“I believe you have to get rid of toxicity in any company. Don’t care how smart, how talented, how long they have been there. If someone is going to create a toxic environment, you have to make a change.”
― Mindy Grossman
“I believe that if you don’t disrupt yourself, you will be disrupted by someone else.”
― Mindy Grossman
“I’m willing to lose profits in the short term.”
― Mindy Grossman
“We are always focused on how can we differentiate ourselves. In today’s world, where people are gravitating toward experiences, it is even more important.”
― Mindy Grossman
“We have to focus on what we can do. It has to be about experience; it has to be about unique product. It has to be about delivering our content as broadly as we can, and that’s been a huge effort on our part.”
― Mindy Grossman
“My first Weight Watchers meeting was when I was 14 years old on Long Island, and I went there with my mother. I’d gained that adolescent weight and wanted to try out for cheerleading… I lost the weight, tried out, and made the cheerleading team.”
― Mindy Grossman
“I’ve been 35 lbs. heavier than I am now and 25 lbs. thinner than I am now, and both of those times were probably the most miserable times of my life. I’m happier now, because it is about being healthy, not weighing yourself.”
― Mindy Grossman
“HSNi Cares was established in 2010 with a mission to empower women and support children and families in need locally, nationally, and globally.”
― Mindy Grossman
“We all work really hard, and we do it because we’re passionate. We don’t do it because we’re being rated. However, we’d all be remiss if we didn’t think that some kind of recognition for efforts and accomplishments didn’t make you feel good.”
― Mindy Grossman
“We need more enlightened women in senior ranks, and we have to insist that companies are more diverse.”
― Mindy Grossman
“Ultimately, the ability to inspire people to live healthier and happier lives is what excites me both personally and professionally.”
― Mindy Grossman
“I think technology, on one side, you can look at it; it’s disrupted a lot of industries and businesses. On the other side, it’s enabled us to do things that we never thought possible in being able to engage customers.”
― Mindy Grossman
“I don’t care what we’re quote-unquote selling; we’re about inspiring people through storytelling.”
― Mindy Grossman
“It seemed like I woke up one morning and had an epiphany. I thought, ‘I cannot do this. I do not want to get married. And I’m not going to law school – it just doesn’t excite me. I’m not wasting anybody’s money. I’m going to move to New York.’”
― Mindy Grossman
“My parents were like, ‘Oh my God,’ when I said I was going into fashion – they pictured me with a rolling rack on Seventh Avenue.”
― Mindy Grossman
“I get as excited walking around a CVS as I do walking around in Bergdorf’s.”
― Mindy Grossman
“When I first started at HSN, I knew that retailers would have to be poised to take advantage of technology and the rapidly changing ways in which people shop. It was one of the things that drew me to the company.”
― Mindy Grossman
“I firmly believe in the old adage ‘Actions speak louder than words.’ This means proactively seeking women for roles within boards, identifying opportunities for diversity within teams, and finding ways to use your platform to mentor women – and then encourage them to do the same.”
― Mindy Grossman
“Women must do a better job of supporting each other. However, real change will happen when both men and women unite to demand diversity.”
― Mindy Grossman
“It’s OK to not have all the answers, and in fact, the more extraordinary people you are able to surround yourself with, the better you will become.”
― Mindy Grossman
“I am thrilled to join Weight Watchers and lead the next phase of the company’s transformation.”
― Mindy Grossman
“Everybody is talking about cord cutting. It’s not about the cord. It’s the content.”
― Mindy Grossman
“The proof is in the results, and the proof will be in the ongoing ability to execute.”
― Mindy Grossman
“By leveraging technology, innovation, and the power of community, Weight Watchers will be able to realize the full growth potential of the business.”
― Mindy Grossman
“We are increasingly using social media to drive both engagement and commerce. And because we are a commerce platform that integrates content, we believe we have a unique opportunity to make up a high button, a relative factor in social.”
― Mindy Grossman
“We are continuing to collaborate with Disney on future films and other opportunities.”
― Mindy Grossman
“Our destination programming allows us to put a stake in the ground and create a showy tweak that is story driven, with products that are inspiring to our customers, and the content doesn’t expire at the end of the show but continues to live on in various formats on multiple distribution platforms.”
― Mindy Grossman
“Our partnership with Disney included a two-hour Cinderella list takeover that features supermodel Coco Rocha’s first-ever fashion collection, which incorporated behind-the-scenes footage and interviews to support her HSN debut.”
― Mindy Grossman
“If you go up on a mountain and scream about change, you better make sure you’re ready for people to come.”
― Mindy Grossman
“We have a highly specialized customer and want to give her the best experience somewhere she can trust.”
― Mindy Grossman
“We’re not trying to be Amazon, all things to all people.”
― Mindy Grossman
“There’s no doubt that the Weight Watchers’ long-term collaboration with Oprah Winfrey has certainly accelerated the company’s progress since October 2015, with high awareness of her success and happiness with the program sparking interest and excitement.”
― Mindy Grossman
“There’s three things that are never good for a consumer mindset: uncertainty certainly, concern, and discordance.”
― Mindy Grossman
“We really see the future of what we call ‘distributed commerce,’ so how we get our content, our products, and our brands to consumers.”
― Mindy Grossman
“What I’ve been saying to people is, you need to think about mobile as your new flagship. It’s the place everybody goes to first.”
― Mindy Grossman
“If you think about a business where uncertainty is an anathema, it’s around consumer spending, and it’s around retail.”
― Mindy Grossman
“The ultimate goal is to give somebody something that they didn’t know they wanted, but once they saw it, they had to have it.”
― Mindy Grossman
“HSNi’s performance gained momentum throughout 2014 as we executed on our strategic priorities across our business, by strengthening our customer file, optimizing our digital platform, and differentiating HSNi and our brands at content-rich, immersive commerce destination.”
― Mindy Grossman
“At HSN, entertainment has quickly become a core part of who we are and is a key differentiator from others in the retail landscape.”
― Mindy Grossman
“At HSN, the experience we create are a significant point of differentiation.”
― Mindy Grossman
“HSN is uniquely positioned to present the seamless connection between media and commerce.”
― Mindy Grossman
“When I got my first VP title at 26, my parents finally stopped asking when I was going to get my law degree.”
― Mindy Grossman
“If you are not diverse, you are saying, ‘I don’t want to be successful.’”
― Mindy Grossman
“It’s good to have a goal.”
― Mindy Grossman
“Through our effective campaign-management strategies, we’re seizing opportunities to capture additional insights on customer behaviors, allowing us to reach and communicate with them more effectively.”
― Mindy Grossman
“Our assimilation efforts are based on building long-term relationships and value with our customers, and the success of these efforts is measured partly by our ability to stimulate customers to make a second purchase within 90 days.”
― Mindy Grossman
“In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire.”
― Mindy Grossman
“I never want anything to be too predictable.”
― Mindy Grossman
“When we are caught up in the nature of our work and are asked to take on another job or position, rarely do we step back and ask ourselves, ‘What do I really want to do? What is it at this point in my career and life that is important to me?’”
― Mindy Grossman
“Imagining what the possibilities are versus what is right in front of me has been the second biggest factor in defining my career.”
― Mindy Grossman
“People don’t follow a leader but follow a vision – a vision of what the future looks like and how their work helps them along that path.”
― Mindy Grossman
“Consumers are looking for experiences, whether that’s travel, whether that’s entertainment. They’re looking for differentiated products, things that are going to have meaning.”
― Mindy Grossman
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